New York Central Mutual Insurance Company

New York Central Mutual Insurance Company
1899 Central Plaza East
Edmeston, NY 13335
607-965-8321
607-965-2712
800-234-6926

New York Central Mutual Insurance Company (NYCM) is a property and casualty insurance company located in Edmeston, New York. It has branch offices in Sherburne, Amsterdam, and Buffalo, New York. With over 1000 employees, the company has written more than 524,000 policies and has over 1000 independent agents selling automobile, homeowner, mobile home, umbrella, and commercial insurance.

NYCM is headed by President and Chief Executive Officer Daniel Robinson, the great grandson of founder VanNess DeMar Robinson. Now in fourth generation of business, the Robinson family continues to manage NYCM, providing the similar service and security this company was built on over 100 years ago. Established in 1899, the gentle upstate New York Village of Edmeston served as the setting where this insurance company was built in strength, security and service. In 1989, the Amsterdam, New York branch office was opened for claims processing, illustrating the continued strong growth of the company. The following year, an office in Sherburne, New York was opened to handle all underwriting and claims processing for the company’s assigned risk auto business.

The company went on with its expansion ventures over the years. In 1991, NYCM acquired the independent adjusting firm of Albert F. Stager, Inc. in Orchard Park, New York. In 2001, the company launched its newest subsidiary, Central Insurance Company, aimed to offer alternative options in meeting individuals’ insurance needs within the mid-market insurance industry and to deliver the same high standard of service to its customers. Similarly in 2001, the Central Services Group was formed as the umbrella organization for the company’s growing operations. As NCYM enters second century of service, it has already securely established its presence as a leading personal lines insurance carrier. A.M. Best provides a financial strength rating of A+ or excellent to NCYM.

NYCM provides quality and friendly services including its automobile tier rating program, allowing them to write a more diverse group of auto policies. The company offers many options to broaden basic coverages through policy endorsements, and provides a variety of discounts such as 35 percent discounts on homeowners policies and 30 percent discounts on auto policies. There is a 24-hour customer service center ready to answer clients’ questions anytime, and a 24-hour claim service designed to settle clients’ claims fast and without hassle. Payments can be made online with the use of a credit card or checking to make the process more convenient for clients. The insured lobby option enables clients to check on their account status, submit a payment or submit a claim. On-Track Payment (EFT) option is provided to make monthly payments automatic and trouble-free. Boxcar Billing consolidates all insurance bills into one, easy to pay statement, while Quality Repair Shop Program to get damaged cars fixed as soon as possible. Clients can select from the top-notch independent insurance agents located within New York State to personally help them find the right insurance coverage.

CEO Daniel Robinson is followed by Albert Pylinski as the executive vice president, chief finance officer and treasurer of the company, while Keith Piro serves as the network analyst and manager of NYCM.