Quality Insurance Company

Quality Insurance Company
Peters House, Adabraka,
Off Kwame Nkruma Avenue
Accra, GH
+233 21 234016-7

Incorporated on January 10, 1996, Quality Insurance Company is a composite insurance company that provides insurance services to individuals, households and businesses. It has branch offices in eight regions and a presence in each of the parishes of the Catholic Church, with The Catholic Bishop’s Conference being the sole shareholder of the company.

The company has the facility to pay genuine claims quickly and boasts of being a customer friendly insurance company. Quality Insurance has adopted information technology as a way of doing business. At present, it is deploying insurance software for transaction processing and reporting. Similarly, the company uses information and communication technology to provide a friendly work environment to do business and to help create a highly motivated and productive workforce. Quality Insurance is going the extra mile to guarantee its customers excellent protection. Innovation, empathy, and team spirit are the qualities the company holds. As it operates under ethical principles, the company intends to put the interest of clients first before company profits. Each of its decision is gauged against its values of fairness, honesty and commitment to serve. The vision of Quality Insurance is to make it a forefront in the insurance industry by using the topmost professional standards in dealing with its clients.

Quality Insurance provides a comprehensive range of insurance and other financial services to its clients with the objectives of acting as insurers generally for every non life risk, serving as agents to other insurers, ensuring prompt and adequate payment of claims, and promoting and supporting charitable and social welfare programs. It provides high quality insurance services through innovative and excellent products tied with excellence in customer satisfaction. The company’s wide array of products include burglary, goods in transit, money, personal accident, workmen compensation (employers’ liability), public liability, fidelity guarantee, professional indemnity, contractors’ all risk, bonds and guarantees, plant and machinery, and motor insurance.

Quality Insurance has various hybrid insurance policies, which are viewed by industry experts as advanced over the competition mainly because they offer clients enhanced benefits.

The company underwrites three main motor insurance covers including third party policy which covers death and injury to persons on board and pedestrians as well as third party property damage; third party fire and theft which covers the normal third party and the losses due to fire and theft; and comprehensive insurance which is also the combination of third party losses, fire and theft and extended to own damage. Its travel insurance covers against accident, injury, illness, loss of baggage, loss of documents to travelers, providing medical expenses and hospitalization in any part of the world, transport or repatriation in the event of illness or accident sustained by the insured during the course of a trip, emergency dental care, repatriation of the immediate family member traveling with the insured, repatriation of mortal remains, delivery of medicines, emergency return home following death of a close family member, loss of baggage, delayed flight, and legal defense.

Quality Insurance’s fire policy is a material damage cover, catering losses of fire, and extended to include explosion, flood, earthquake, aircraft damage, impact storm, burst pipe, riot, strikes and civil commotion. With its homeowners comprehensive policy, clients can transfer the risks of damage or destruction of home, loss of use of the home, liability to third parties, loss of or damage to personal property, and personal injury to self and household to Quality Insurance for compensation in the event of a loss.

Chief Executive Officer and Managing Director of the company is Frank Odoom, leading a work force of 78 employees. It is governed by a 9-member Board of Directors including Odoom. The management team consists of highly trained Chartered Insurers, Actuaries, Chartered Accountants and other professionals.