United American Insurance Company
United American Insurance Company
3700 South Stonebridge Drive
McKinney, TX 75070-5934
United American Insurance Company offers life, health, and accident coverage products to individuals and businesses. United American was founded in 1947and headquartered in McKinney, Texas. Today, United American operates in 49 states, the District of Columbia, and has more than 850 people working in its home office. In New York, United American individual insurance business is conducted through its subsidiary First United American Life Insurance Company. An independent agent system is employed to deliver life and Medicare Supplement coverage to customers living in this state.
United American operates as a subsidiary of Torchmark Corporation, a holding company delivering life and supplemental health insurance for middle income Americans and marketed through numerous distribution channels including direct response, as well as exclusive and independent agencies.
For more than 30 consecutive years, United American has received A+ or Superior financial strength rating from A.M. Best Company. It also rated AA- or Very Strong for financial strength by Standard & Poor’s. At present, United American has more than $1.6 billion in assets and more than $801 million of insurance in force. As of December 2009, it has more than 400,000 policies in force. Vern Herbel is the Chief Executive Officer of United American, while Andrew King serves as the President and Chief Marketing Officer.
The company’s products include different life insurance plans such as traditional and interest sensitive whole-life insurance, term life insurance, and other life insurance. Various health insurance products, including juvenile and senior life coverage are also offered by United American. In addition, Medicare supplement; supplemental limited-benefit health insurance products that include hospital/surgical plans, cancer, and accident plans sold to individuals under age 65; Medicare supplement and Medicare part D prescription drug insurance are provided by the company. Aside from these, it offers an array of annuity products made up of single-premium deferred annuities, flexible-premium deferred annuities, and variable annuities.
United American’s website provides coverage and claims detail status for policyholders, hospitals, clinics, physicians, and agents. Its eServices are vital services offered to United American policyholders and providers through the ease of the Internet. Policyholders can access necessary policy information 24/7 in the Internet, including being able to review policy details, check claiming status, enroll in automatic bank draft services, and update the policy mailing address.
United American has made a website for hospitals, clinics, physicians, and other providers (MedicalUA.com) which verifies coverage and detail claims status for United American Medicare Supplement policyholders. With MedicalUA.com, providers can verify coverage by finding out if the policy is active and reading a brief description of the coverage. Policyholders can also check claims status by determining specific claim details such as the amount paid, to whom it was paid and when, whether the check has cleared the bank and when, or the reason the claim was not paid. Providers shall also be advised when the claim has not been received by United American. For more convenience, providers can also use MedicalUA.com to contact one of the company’s Medicare Supplement customer service experts via e-mail.