Unitrin Direct Insurance Company

Unitrin Direct Insurance Company
P.O. Box 181101
Chattanooga, TN 37414
(800) 437-8394

Unitrin Direct Insurance Company is one of the country’s leading financial services providers. It is part of the Unitrin family of companies which specializes in property and casualty insurance, life and health insurance, and consumer finance for individuals, families, and small businesses. Unitrin Property and Casualty Insurance Group is a $3 billion financial services company with over six million policies in force, $2.5 billion in annual premium revenues, and more than $9 billion in assets. The group employs 8,200 workers that serves more than 110,000 consumer finance customers accounting for $1 billion in consumer finance receivables. Included in the brands in Unitrin’s Property and Casualty Insurance businesses are Kemper and Unitrin Specialty. They are responsible for providing several different kinds of services such as personal automobile, homeowners and commercial automobile insurance through networks of independent agents, and Unitrin Direct which sells vehicles and homeowners insurance straight to consumers or through employer-sponsored voluntary benefit programs.

Unitrin Direct is headquartered in Chicago, Illinois and Chattanooga, Tennessee. The company has offices in Vista, California; Chattanooga; Scranton; Plymouth Meeting (Pennsylvania); Tampa, Florida and Meriden, Connecticut.

It is rated “A-” or Excellent by A.M. Best, an independent firm rating the financial strength, stability and performance of insurance companies. An A is one of the highest ratings of Unitrin, which only proves that customers can trust the stability and endurance of Unitrin.

Unitrin Direct writes a large range of personal auto insurance policies ranging from preferred to non-standard private passenger auto customers. The company is committed to simplifying auto insurance through competitive pricing and quality customer service. For one, Unitrin Direct’s competitive pricing is due to its direct-to-consumer channel of distribution and efficient marketing efforts that permits the company to provide low rates for customers. In addition, Unitrin is a customer-oriented company. The company offers convenient options available for clients especially on its website, such as electronic signing of policy documents, sign-up for automatic bill pay, and online coverage changes. From its friendly customer service experts to its experienced, licensed agents and competent and committed claims representative, Unitrin Direct has a steadfast commitment to assisting its customers whenever they are needed.

Unitrin Direct offers valuable discounts and coverage options. Customers may be eligible for auto and home insurance discounts and benefits including safe driver discounts, good student, mature driver, defensive driver training, and distant student discounts. It also offers homeowner discount, pay-in-full, e-signature, anti-theft device, and vehicle recovery device discounts.

Unitrin Direct continues to expand its territory and is presently in 25 states, including Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, Nevada, New Jersey, New York, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Virginia, Washington and Wisconsin.

The company’s Executive Management includes James Schulte as President, Timothy Bruns as Executive Vice President, David Elkins as Senior Vice President for Actuary, John Elcock as Chief Information Officer, Scott Harris as Vice President for Claims, and
Margaret O’Hara as Vice President, Secretary and Corporate Counsel. With such a strong leadership force, they continue to serve with integrity and excellent customer service.