500 South Broad Street
Meriden, CT 06450-1034
Response Insurance is a mutual insurance company with Direct Response Corporation as its parent company. Founded in 1995 by Morgan Stanley, Response Insurance specializes in auto insurance and homeowners business through direct and indirect distribution methods. Response Insurance provides services in more than 44 states.
The holding company was launched in September 1995, using a red telephone on wheels as icon. This represented the responsive accessibility of the auto insurance company. In April 2996, the company received its first contribution with a total $315 million. Its first auto insurance policy was sold in October 1997, and in the following month, its launch campaign ad on television was first shown. Response Insurance National Driving Habits Survey was released in1999, while real time quoting was launched in January 2000. Teachers Insurance Plan, a New York based insurance company, became a part of the Response group of companies in the same year. It was also in 2000 that the company opened another office in Melville, New York, and made the first sale of a policy through the Internet. In January 2001, the company was placed in a favorable position as an insurance carrier. New rate levels were introduced in 2005.
The company’s commitment to giving the best value and personal service is backed by solid financial stability. This sturdy financial backing ensures that Response Insurance is able to provide clients with the best insurance products that meet their needs. The company has assets and premiums of approximately $50 – 100 Million, with rating of B++ (Good) from Best Insurance Reports and A.M. Best. Response Insurance is a member of the Unitrin family of companies. Unitrin is a financial services company with $2.4 billion in annual premium revenues and nearly $9 billion in assets, employing 7,700 associates.
Response Insurance provides automobile insurance at lesser insurance rates, especially to responsible drivers. Its customers can be assured that they are getting the savings and security they have earned through years of safe driving. Response Insurance’s clients are provided with various auto insurance choices. The company aims to provide its customers with excellent service facility, commitment and professionalism.
Superior customer service includes seasoned advisors and agents available toll-free to give expert advice and free price quotes, as well as to answer questions. Its Insurance representatives are available 24 hours a day to promptly and quickly handle claims, both through phone and the Internet. Response Insurances web portal offers various facilities, including account checking, payment history, and ability to download forms and driver safety information. It also has auto repair centers that ensure repairs to all customers who own a vehicle. The company has been cited by various state insurance departments for its low level of consumer complaints.
In many states, homeowner or renters’ insurance from Response Insurance is available as well. Clients can acquire some of the most reasonably priced rates in the industry to add to their protection. There are special discounts also available when clients use Response Insurance for all of their insurance needs. They are guaranteed to be protected from accident, injury and other claims in their cars and in their homes.