Utica Insurance Company

Utica Insurance Company
180 Genesee St.
New Hartford, NY 13413
(315) 734-2000
(315) 734-2680
(800) 274-1914

Founded in 1914, the Utica Insurance Company specializes in commercial, personal, and property-casualty insurance. The company often operates under the name Utica National Group. Utica is licensed in all 50 states, the District of Columbia, Puerto Rico, and all provinces and territories in Canada.

Utica is among the top 100 insurance organizations in the country and a nationally recognized insurer for different specialized markets. Its area of expertise is in the products adapted for groups such as printers, schools, and volunteer fire departments. Its products are distributed by approximately 1,200 independent agents and brokers all over the country.

Utica’s mission includes providing quality service by continually meeting the needs of its policyholders and agent-customers, resulting in sustainable beneficial growth in an increasingly aggressive marketplace. It meets the needs of policyholders by giving them the security, products and services they expect, while the needs of our agent-customers are met by continually being a competent source of products and services. Utica aims to deliver products which are innovative and competitive in terms of suitability and price. The employees of Utica National Insurance Group are dedicated to providing exceptional customer service, not only to the agents or brokers who distributes its products but to everyone who interacts with the company, including possible policyholders, current policyholders, claimants, vendors, complainants, individuals seeking information, regulators and co-employees.

The management of the Utica is vested in its boards of directors, including W. Craig Heston (Chairman Emeritus), J. Douglas Robinson (Chairman of the Board and Chief Executive Officer), Brian Lytwynec (President and Chief Operating Officer), Russell Acevedo, C. William Bachman, Alfred Calligaris, Roy Cardia, Paul Hagstrom, Gregory Harden, Jerry Hartman, Zelda Holcomb, Nicholas Matt, Alan Pope, and Timothy Reed.

Homeowners and auto insurance are just two of Utica’s various personal insurance products. For its homeowners program, the company offers property protection which covers the loss of, or damage to, buildings and personal property. Liability is also provided, which covers actions of the insured and relatives residing together for which they may be held legally liable. Additional protection is available at a minimal cost, including dwelling protection extended limits endorsement, personal property replacement cost endorsement, homeowners Extension PAC and Premier Extension PAC, home computer coverage, personal floater, blanket personal articles, and identity theft. Special discounts are likewise offered, factors including age of dwelling, presence of smoke alarm, central station alarm and deadbolt locks.

In addition to the company’s typical auto insurance, its personal EDGE auto program offers accident forgiveness (the first covered accident is forgiven provided that client have been accident-free for three years), diminishing deductible, emergency living expenses, airbag malfunction (covers accidental inflation). Utica makes paying premium convenient with its many payment plans, such as paying on-line or via electronic funds transfer.

The company also provides personal umbrella liability, giving customers additional liability protection they may need. Coverage extends above the limits of customer’s Utica auto and homeowners policies.

Utica’s other insurance products are motorcycle, boat and snowmobile insurance; renters and condominium; identity theft; and equipment breakdown. The products may vary by state.